"If you take away only one thing here, it’s that coaching is a skill that needs to be learned and honed over time. Not only does a lack of training leave managers unprepared to undertake coaching, but also it may effectively result in a policy of managers’ reinforcing poor coaching practices among themselves."
Julia and Trenton Milner
Managers Think They're Good at Coaching. They're Not.
published August 14, 2018 in the Harvard Business Review
Link to the original research supporting this article:
Milner, J., McCarthy, G., Milner, T. (2017). Training for the coaching leader: how organizations can support managers. Journal of Management Development. 37(2), 188-200. doi: https://doi.org/10.1108/JMD-04-2017-0135
The ROI of Coaching from Corporate Coach U
The Corporate Coaching Clinic as a Vehicle for Bottom Line Results by Diane Foster